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Frequently Asked Questions

Do you offer free trials for your financial models?

We do NOT offer free trials. Since this is an excel model, it can be copied easily.However, we provide explanatory product videos for almost all of our financial models. You can find the product videos on the related template page as well as on our Youtube channel.

 

Is this a one-time payment price?

There are No subscription & No recurring payments. This is a one-time payment price and after the payment you will receive a  confirmation of your download and a download link for the model you purchased.

 

Are there extra charges?

There are no shipping fees since it is an excel model that you can download. Depending on your location you might be charged taxes.

What forms of payment do you accept?

At the moment all our transactions are handled by PayPal. However through Paypal's platform, you can pay by using your paypal account or a credit card.

Is your website secure for payments?

We use https protocol for our website. All requests are secured by 128-bit SSL Certificate. Additionally our site is hosted on the Shopify platform. Shopify is certified Level 1 PCI DSS compliant. This compliance extends to all online stores powered by Shopify. 

Where else do you sell?

We sell on Eloquens, eFinancialModels, Gumroad and Etsy

 

When will I get my financial model?

Immediately after the payment. Our product delivery process is fully automated. As soon as your payment gets approved you will get an email with the link to download the template. In rare cases it might be delayed by a few minutes due to network issues.

Do you provide refunds?

No unfortunately we cannot provide refunds at the moment. The financial models are exactly as you see them in the screenshots and videos.

Can you modify a template for me?

Absolutely! Please consult our Services for tailor-made financial modeling work to check our rates.

How can I contact you? Do you provide any support?

Big4WallStreet Team is determined to help you out! Should you have questions regarding our financial models, and / or any other issues, please feel free to reach us through our contact form below or just send to us an email at Marketing@big4wallstreet.com. Generally, we will reply in 24 hours.