Frequently Asked Questions
Are there extra charges?There are no shipping fees since it is an excel model that you can download. Depending on your location you might be charged taxes.
What forms of payment do you accept?We accept both PayPal and Credit Cards.
Is your website secure for payments?
We use https protocol for our website. All requests are secured by 128-bit SSL Certificate. Additionally our site is hosted on the Shopify platform. Shopify is certified Level 1 PCI DSS compliant. This compliance extends to all online stores powered by Shopify.
Where else do you sell?
Immediately after the payment. Our product delivery process is fully automated. As soon as your payment gets approved you will get an email with the link to download the template. In rare cases it might be delayed by a few minutes due to network issues.
Do you provide refunds?
No unfortunately we cannot provide refunds at the moment. The financial models are exactly as you see them in the screenshots and videos.
Where can I find your Terms and Conditions?
Our Terms and Conditions are available here.
How can I contact you? Do you provide any support?
Big4WallStreet Team is determined to help you out! Should you have questions regarding our financial models, and / or any other issues, please feel free to reach us through our contact form below or just send to us an email at Marketing@big4wallstreet.com. Generally, we will reply within 24 hours.